- Managing the delivery of onsite and online training services.
- Software Training to Internals (New Joinees).
- Develop curriculum and Training materials.
- Work with sales managers, product managers, and project managers to monitor the success and quality of training delivery.
- Preparing Training Questionnaires ; check the training feedbacks.
- Coordinate training schedule, set up, creation of training materials and follow-up.
- To analyze current process flows, suggest and implement improvements.
- Understand travel business process and how they are mapped to existing application software processes.
- Updating Online Application Help Desk Section.
- Manage Client Expectations at times from the Product.
- Identify the main key user among the trainees (Train the trainer program).
- Candidate from travel Industry apply only.