1. Exp required: 1.5 -2Years (Airlines, travel agencies, GSAs, Backend support)
2. Knowledge of fare rules and airline terminology
3. Elements of PNR creation.
4. City codes domestic and international
5. Basic GDS knowledge (Amadeus and Galileo)
6. Microsoft office applications.
7. Fluency in English (neutral accent) and Hindi.
8. Familiar with online booking portals ( flights , car , packages and hotels )

• The incumbent will be responsible to handle inbound calls from clients (Travel organizations) and would be required to follow up on the issues raised till final resolution.

Education & Other Certifications

• Graduate-Any
• Industry Type: IT-Software/ Software Services
• Role: Support Executive-Voice