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QuadLabs for the Second year in a row recognized as ‘Middle East’s Leading Travel ERP Technology Provider’ at World Travel Awards 2016

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QuadLabs Technologies, world leader in travel technology solutions announced that it has been recognized by the World Travel Awards, most prominent fraternity recognizing and rewarding the excellence across all key sectors of the travel tourism as a’ Middle East’s Leading Travel ERP Technology Provider’. The honour was unveiled in the prestigious ceremony held at The St. Regis Dubai on Thursday, 29th September 2016.

 

QuadLabs Technologies, world leader in travel technology, has been recognized for two consecutive years shows a consistent growth in their technology offering and the trust from the customers ; Partners.

This year marks the 23rd anniversary of World Travel Awards. It is the most prominent fraternity recognizing and rewarding the excellence across all key sectors of the travel tourism ; hospitality industry. It invites over 650,000 individual votes from travel professionals and high-end tourism consumers. “Adding another award this year is a source of great pride to our firm, and it recognizes our dedication and effort to create the best possible travel technology solution and highest level of service for our esteemed customers.” said Mr. Gaurav Chiripal CEO of QuadLabs Technologies.

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QuadLabs Recognized as Middle East’s Leading Travel ERP Technology Provider 2015 at World Travel Awards

Kuldeep Sharma Leave a comment

QuadLabs Technologies, world leader in travel technology solutions successfully achieved another milestone by winning the title of Middle East’s Leading Travel ERP Technology Provider. The honour was unveiled in the prestigious ceremony held at the Four Seasons Resort at Jumeirah Beach on Tuesday, 5th May 2015.

World Travel Awards is the most prominent fraternity recognizing and rewarding the excellence across all sectors of the tourism industry. It invites over 650,000 individual votes from travel professionals and high-end tourism consumers. “The award is a source of great pride to our firm, and it recognizes our dedication and effort to create the best possible travel technology solution and highest level of service for our esteemed customers” Said Mr. Gaurav Chiripal CEO of QuadLabs Technologies.


QuadLabs has continuously distinguished itself by the focusing on delivering world-class technology products to the travel industry. Their products have significantly contributed in improving the business processes, optimizing revenue stream and enhance customer service experience. With client base of 70+ midsize to large scale esteemed customers spread across 25 countries which include Asia, Middle East, Latin America, Europe and Africa. For the past 8 years XChange ERP platform has evolved adding new features and functionalities to improve and adapt changes based on specific geographies benefiting the global travel enterprises. It uniquely equips the travel intermediaries to reach their customers through multiple points of sales B2C, B2B, Front Desk and offer multiple services such as flight, hotel, sightseeing, transfers, car, holiday packages and travel insurance. QuadLabs is all set to capitalize on the wide recognition its product has garnered in the market.

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Customized Itineraries

How Customized Itineraries Help Travel Agents

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With more places to see and many more options to see them, tour travels with 50 people at once, is something which not many want to indulge in. With so much stress and lack of time in our lives, the vacation we finally decide to take must be a relaxed one and it should allow us to savor every location rather than visit 3 places in a day and not even get the peace and the fun, which was the initial reason why we actually made the vacation plan. And not just travelers, it is not an easy job for the travel agent either who has to manage everyone, coordinate with the change in plans or delays and ensure the best experience as well. Well, it gets too much to handle for both parties, which brings us to customized itineraries, a new trend which provides us with a custom-made travel plan which suits the need of the traveler and the agent perfectly. Clearly, the benefits for the travelers are ample, but not many have elaborated on the latter, and thus let’s focus solely on the benefits of the custom itineraries for the travel agents.

It Saves Time

With good travel agency software in place, it will be easy for the agents to customize an itinerary for their clients according to their specific needs.  They can use their personal experience and knowledge about a location and serve it to the clients which do not have much idea about the places and offer them interesting packages which will save them some precious time as well. Customized itineraries also allow the travel agents to keep a track with their travel agency and make things smoother for themselves.

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Customer Loyalty Programs – A Step to Increase your revenue

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Running a travel business can be tricky and with such high competition and a variety of choices that people possess, it’s hard to bring customers to your particular company and what’s even harder is to make those customers stay. Though, the internet and travel technology have made it easier for a travel business to increase its online presence through websites and social media, the people are still being exploded with information and there is a necessity for measures which focus on promotion which involve people on a personal level, and give them a reason to come back to you for more. One such promotion technique, which has been used for a long time in other industries and is quite well tried and tested is- Customer Loyalty Programs. Customer loyalty programs are a way to make sure that the customers’ each association with your company will reap good results for them in future and make them feel valued as well. Here’s how to go about it.

Let Them Remember You

Customer loyalty programs are mainly created so that your customers remember you and come back for their next trip, and for this you’ll have to provide them with something which they value and use to come back to you- Membership cards. Create membership cards which each of your customer gets and save the unique code on each card in your customer history software. With the help of membership card and loyalty program software, you can easily engage your customers in your service and make them choose you for their future plans which in turn will help you increase your revenue. Allow them to collect points through the membership card and once they reach a particular number, they get something free or a concession. You can even come up with a scheme where the customer can use his membership card to get discount at the hotels or cab services which are associated with your company. This creates a win-win situation for everyone.

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How Social Media is Changing the Travel Industry

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Social media is changing the world. It’s fuelling conversations and controversies, its bringing people closer and its spreading the word all over. With Facebook movements and twitter protests, the power of social media is quite apparent and the phenomenon has succeeded in becoming an important part of every sphere of our lives. In a scenario like this, travel cannot be left out. Holiday making and pictures of destinations and interesting cuisines can be seen all over the internet and social media has become an significant part of everyone’s travel experience. Though this might seem to be a trend which affects only the travelers, it will be a big mistake to leave the travel industry out of it. Travel industry which includes websites for bookings, hotels and air tickets, travel applications, travel agencies and agents, are as much involved in social media and the effect it has upon them is an important factor in deciding how much business they are going to get. Here’s why.

Increased Influence of Travelers

After all, the business that the travel industry gets is because of thousands of tourists who take trips all around the world and if all these travelers over the world are connected, there is no way a travel agency or website can get away with not delivering. Around the world, travelers have been provided with a single portal which allows them to voice their discontent and criticism if they are not satisfied with the services of a hotel, airline or even a cab company. And thanks to social media, there are thousands of other potential travelers who are listening and spreading the word further, which means that now the travel agencies and agents have to be excessively transparent in the services they provide. The travel agencies and websites, through the travel technology solutions, have to work on maximizing the whole holiday experience and make it more fulfilling so that they do not fall into the series of long chains of complaint and criticism over the various social media platforms available.

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