Nowadays customer is getting smart, he need everything on his fingertips. The revolution with a due reverence towards technology and high-speed internet created launch pads for travelers across the globe resulted faster and easy travel arrangements done by their own. Nowadays, booking flights and hotels online, finding travel agents/guides, route mapping, travel updates, security information (during emergency) have become a regular practice instead entering into an unfamiliar restaurant with trepidation.
Online Travel market has seen a marvelous wave of growth and brought a change in the perception of consumer’s plans to book their trips. It is an amalgam of crucial factors leading to the growth of this Industry. Mobile interfaces have already shown their metal and played a major factor to bring a dramatic change in the user’s behavior. Adding to the advancement, the mobile applications are also increasing the business of travel industry up to a large extent. Due to this, it has now become vital for the travel companies to reach out to their customers through a fast, reliable and cost effective way.
A travel booking system allows travel agents to provide customer service through quick search response capabilities, tracked bookings and simple payment platforms that provide multiple payment options.