QuadLabs Technologies world leader in travel technology, emerged as the winner of the ‘World’s Leading Travel ERP Technology Provider 2016’ for the second consecutive year by World Travel Awards. The honour was unveiled in the prestigious ceremony held at Sun Siyam Iru Fushi , Maldives on Friday, 2nd December, 2016.
Do you provide Travel insurance to your customers? Travel insurance can come in extremely handy for any International travellers to cover unforeseen medical emergencies, lost baggage claims, flight delays and cancellations. It also provides the Travel Agency an opportunity to not only cross-sell but also provide a comprehensive service to a traveller. In today’s competitive scenario, it will serve agencies better to be pro-active and recommend the right insurance to the traveller and explain the benefits thereof.
When one looks at the daily operations of a typical travel agency, it is observed that a majority of the time is spent on managing the enquiries falling from multiple sales channels. A lot of time is wasted in maintaining detailed records manually through excels, tracking the enquiries, replying them on time and carrying out the follow-ups. From the point of view travel agency’s operations these inquiries have to be handled carefully as they are the source of generating new business.
E-commerce has gained acceptance in the travel industry as it provides convenient information and lets consumers make travel arrangements easily and far more quickly. There are thousands of travel companies that have websites and these travel companies have progressed from a basic site offering to sophisticated ecommerce booking engines that allow airline ticketing, hotel booking, sightseeings, transfers and much more.
Ever since the concept of holistic marketing has been developed the business enterprises across various industry fields have realized that achieving sales targets alone will not help them in surviving the competitive market scenario. The external environment surrounding the businesses today is dynamic and uncertain. Therefore, sustenance and stability of the business enterprises depends directly on the nature of relationship it has maintained with its clients.