Maximize your Travel Revenue by Automating your Enquiry Management System
When one looks at the daily operations of a typical travel agency, it is observed that a majority of the time is spent on managing the enquiries falling from multiple sales channels. A lot of time is wasted in maintaining detailed records manually through excels, tracking the enquiries, replying them on time and carrying out the follow-ups. From the point of view travel agency’s operations these inquiries have to be handled carefully as they are the source of generating new business.
In addition to spending an excessive amount of time in managing these leads and enquiries, often consumers overlook the fact, that due to a lack of an automated process, they are prone to human oversights and errors. A lack of timely follow up results in a loss of revenue and can make a big difference in an agencies growth plan.
With high level of competition in industry the travel enterprises are shifting focus on satisfying the customer needs and that is the reason they are adapting to new technologies to bring in efficiencies. Today customers have access to abundant information on the web and often research and plan for their travel before reaching out to an agency
It is therefore prudent to invest and automate the inquiry procedure allowing for a speedy response time and efficiently managing the booking flow from the time the enquiry is generated till the time of fulfillment.
