QuadLabs Technologies world leader in travel technology, emerged as the winner of the ‘World’s Leading Travel ERP Technology Provider 2016’ for the second consecutive year by World Travel Awards. The honour was unveiled in the prestigious ceremony held at Sun Siyam Iru Fushi , Maldives on Friday, 2nd December, 2016.
Online booking software has made the life of traveler quite easy and hassle free. With the evolution of technology and the Internet, travelling has become a relatively simple and rather cost efficient due to the introduction of the online booking engine provided by travel agents worldwide via travel technology. In earlier times, when the concept of Internet booking engine was unheard of, people either used to take their chances of flight, train or hotel’s availabilities or simply ask for assistance from a travel agent. Both of which were an expensive and unfriendly way to travel that would only contribute to the distress caused to the traveler.
However, with the augmentation of travel technology, which has provided the travel agents with various features, travelers now don’t need to spend thousands of bucks or wander from one hotel to another due to the non availability of the rooms as now they can simply use their laptops or mobile devices and book their travel products through online booking engine flights and hotels without the interference of any third party. This has revolutionized the way people travel across the world as they can save a lot of money and effort. But these online booking engines not only saved travelers from never ending stress, but also travel agents in a greater way.
Earlier, travel agents used to charge huge money for the booking of travel products such as flight, hotel, trains, car rentals, vacations, etc. as they also suffered from not able to reach larger markets and attract wider audience. However, with these online booking engines, they can provide their services irrespective of the geographical area and thus the cost they used to charge were also changed dramatically in a good way for travelers.
Travelling was never ever this easy with the advancement in travel technology. Traveller’s experience, services offered to travellers, ease of booking have enhanced a traveller’s experience. People, who had to run to travel agents to book their tickets, make hotel reservations and holiday packages can now simply log into their laptops or smartphones and make all the reservations themselves in just a few clicks.
Giant online travel portals such as Yatra.com, SOTC.in, Make My Trip, Booking.com, etc. are making it extremely easy for travelers to choose their favorite destinations, book flight tickets, reserve a preferred room in a hotel and get all the necessary travel products right at their fingertips, causing great difficulty for traditional travel agents and tour operators to boost their sales and grow their business. No matter how hard they try to sell their services with effective marketing and promoting their travel products, they are loosing the battle to these online booking engines.
The statistics show that in the last 20 years, tour operators’ share of bookings has declined by 50% due to the arrival of online travel portals as they tend to provide their customers brilliant discounts in hotel reservations and other beneficial offers on other services. However, even though the hotel reservation part of travelling has seen a great fall for travel agents, but more than 70% people who are travelling overseas still tend to book their flights through travel agents as they provide them a much better price with human intervention. With this data, one can understand the future of travel agents and tour operators.
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