QuadLabs Technologies world leader in travel technology, emerged as the winner of the ‘World’s Leading Travel ERP Technology Provider 2016’ for the second consecutive year by World Travel Awards. The honour was unveiled in the prestigious ceremony held at Sun Siyam Iru Fushi , Maldives on Friday, 2nd December, 2016.
Travelling was never ever this easy with the advancement in travel technology. Traveller’s experience, services offered to travellers, ease of booking have enhanced a traveller’s experience. People, who had to run to travel agents to book their tickets, make hotel reservations and holiday packages can now simply log into their laptops or smartphones and make all the reservations themselves in just a few clicks.
Giant online travel portals such as Yatra.com, SOTC.in, Make My Trip, Booking.com, etc. are making it extremely easy for travelers to choose their favorite destinations, book flight tickets, reserve a preferred room in a hotel and get all the necessary travel products right at their fingertips, causing great difficulty for traditional travel agents and tour operators to boost their sales and grow their business. No matter how hard they try to sell their services with effective marketing and promoting their travel products, they are loosing the battle to these online booking engines.
The statistics show that in the last 20 years, tour operators’ share of bookings has declined by 50% due to the arrival of online travel portals as they tend to provide their customers brilliant discounts in hotel reservations and other beneficial offers on other services. However, even though the hotel reservation part of travelling has seen a great fall for travel agents, but more than 70% people who are travelling overseas still tend to book their flights through travel agents as they provide them a much better price with human intervention. With this data, one can understand the future of travel agents and tour operators.
Travel and Tourism is one of the largest industry that contribute to the global economy. Worldwide this industry has been growing steadily every year. Technology has taken an immense place in people’s life. The way things are done is changing, so is the Traveler’s buying behaviors and expectations. Travelers want everything on their fingers tip so that they can book fast, easily and in cost effective manner.
Before digital times, the role of the travel agent was to advise clients on travel destinations and to act as an intermediary in the difficult process of organizing travel bookings. Even as late as the early 1990’s, consumers booked Flight, Hotel, Car etc. through travel agents as many companies did not offer direct bookings. But with the automation brought by the changing travel technology has made the traveler looking for mobility, flexibility and easy real-time access to information. For this an Online Booking Engine reduces stress off travelers to plan their travel end-to-end.
Online Booking Engines for respective products are becoming the fastest growing sales interface for travel intermediaries. They help travelers to book Flight, Hotel, Car Rentals, Travel Insurance, Sightseeing, Transfers, Holiday packages, Bus and Cruise. The concept of having an Online Booking Engine has helped travel industry to evolve. The next level of Online Booking Engine is the Meta Search Engine. It is an interface to compare a product from various sources based on the product’s price and availability mainly.